AiQarus Support: Customer Service That Scales
Ticket triage, automated responses, and intelligent escalation. Maintain quality at scale with AI that knows when to involve humans.
Challenge
The Problem
×First response time exceeds customer expectations
×Repetitive tickets consume agent time
×Inconsistent quality across agents
×Knowledge base outdated and hard to search
Templates
Pre-Built Agent Templates
Deploy production-ready agents in minutes
Ticket Triage
Categorize and prioritize incoming tickets
ZendeskIntercom
Auto-Response
Answer common questions automatically
ZendeskFreshdesk
Escalation Manager
Route complex issues to specialists
ZendeskSlack
Knowledge Base
Search and suggest relevant articles
NotionConfluence
Customer Sentiment
Analyze tone and prioritize accordingly
ZendeskIntercom
SLA Monitor
Alert before SLA breaches
ZendeskPagerDuty
Features
Key Features
Multi-Channel
Email, chat, and phone in one view
Sentiment Analysis
Prioritize upset customers
Agent Assist
Suggested responses with reasoning
Quality Scoring
Automated QA on every interaction
Connect
Integrations
Connect to your existing tools
Zendesk
Intercom
Freshdesk
Salesforce
Slack
Compliance
Compliance & Security
AiQarus Support is built for regulated industries
SOC 2 Type II
In Progress
HIPAA Ready
Architecture Ready
GDPR
Compliant
ISO 27001
Planned
256-bit encryption
Multi-tenant isolation
Zero data retention options