Privacy Policy

Introduction

AiQarus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Information You Provide

• Account information (name, email, company)
• Payment information (processed by our payment provider)
• Agent configurations and workflows you create
• Support requests and communications

Information Collected Automatically

• Usage data (features used, agent runs, performance metrics)
• Log data (IP address, browser type, device information)
• Cookies and similar technologies

How We Use Your Information

• Provide and maintain our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide support
• Improve our platform and develop new features
• Comply with legal obligations

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Audit trail data is retained according to your plan's retention settings.

Data Security

We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.3), multi-tenant data isolation, and regular security audits.

Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability

Contact Us

For privacy-related inquiries, contact us at privacy@aiqarus.com.